Our database includes over 400,000 references. If you can’t find your part, contact us at service@astrejos.com. Our team will suggest an equivalent or source the right OES part.

Provide your machine model, part number, or usage. We will confirm compatibility with you. Send your request to service@astrejos.com.

Our technical team always ensures consistency between your request and the product specifications. Feel free to ask for confirmation before placing an order.

Yes. If the part is unavailable, you can request to be notified when it’s restocked or get a compatible alternative.

Absolutely. Send your list of needs to service@astrejos.com. Our team will respond promptly with a detailed quote.

We deliver worldwide, either directly or through our network of authorized distributors.

Orders are generally shipped within 48 hours after payment confirmation. Delivery time depends on the transport method and destination.

Yes. The cost depends on the weight, volume, and destination. It will be communicated at the time of quoting or order confirmation.

Yes. Once shipped, we will send you a tracking number.

Yes, as long as it hasn't been shipped yet. Please contact us promptly at service@astrejos.com.

From our strategic warehouses or from our OES supplier partners, depending on availability and location.

You will receive a confirmation once your order is validated in our system. Contact us if you haven’t received it.

Contact our support team at service@astrejos.com with your order number. We will follow up with the carrier.

Please notify us within 48 hours at service@astrejos.com. We will open an internal verification and get back to you promptly.

We accept bank transfers, card payments (upon request), and letters of credit depending on the country.

Payment must be made at the time of order, unless otherwise agreed. No shipment is made without payment confirmation.

Within 72 hours of order confirmation. Please mention your order number as a reference.

It may be due to incorrect bank details or an exceeded limit. If the issue persists, please contact service@astrejos.com.

Depending on your country, import fees may apply. We recommend checking with your local freight forwarder.

Our quotes are issued in euros or dollars. The choice is made at the time of ordering.

Write to us directly at service@astrejos.com. An expert will respond to you promptly.

Take photos and contact us immediately at service@astrejos.com. We will open a support case.

Please write to us within 48 hours at service@astrejos.com. We will check and resolve the issue.

All documents (invoice, packing list, certificate of origin if requested) are available on request at service@astrejos.com.